Terms & Conditions

We are committed to protecting your privacy and data, and we understand the need for appropriate protection of any personal information you provide to us. This privacy policy has been designed so that you understand the importance we place on this subject, and our commitment to comply with French law and comply with GDPR.

Reservation (s): concerns any reservation of a stay in a specific My Colmar Homes establishment.
Reservation confirmation: confirmation message produced and sent by My Colmar Homes to confirm any reservation with the establishment.

Reservation service: technology and device provided by eviivo allowing the search for an establishment, the request and taking of reservations and the payment of a service.
Communication service: all types of official messages, exchange messages, Chat service or other online messaging service used for exchanges between My Colmar Homes and you from all the sites and reservation services operated by My Colmar Homes.

Establishment / property: accommodation member of My Colmar Homes and displayed on our booking sites
Form: form solution to be completed online or by email designed by My Colmar Homes in order to collect information that you have provided.

My Colmar Homes, trade name, registered and operated in France under SIREN number 524 494 879. Our head office is located at 26 rue du Rempart, 68000 Colmar, FRANCE.
You: refers to your status as a user of the services provided by My Colmar Homes: consultation of the website, reservation service and means of communication.
Your Content: Refers to your contact information, rating, review, photograph and other personal information without limitation. Your first and last names, postal address, telephone number, e-mail, bank details and credit card numbers that you agree to send to us by validating a form or submitting a customer review.
We: designates My Colmar Homes as the provider and operator of services and information.

Website: designates a website operated by My Colmar Homes and the associated communication and reservation methods. Also refers to any other website hosted under a domain or subdomain name owned by My Colmar Homes.

Your consent
By using our website and providing your personal data, including use of the site to find and book accommodation, you agree that My Colmar Homes collects and stores your personal information, legally within the framework of our activity as explained in this Policy. of Confidentiality.
Collection, Use & Retention of Information

We collect, use and retain your information when it is reasonably required to run our business effectively.
The information collected varies depending on the service for which you ask us. For example, we collect information directly from you during our phone calls, correspondence, ratings and comments regarding your accommodation. We also do market research, where we ask third parties to collect information on our behalf.

We use this information to complete transactions on your behalf, and to ensure that we can effectively manage and track transactions processed through our system. Your credit card information is only used to process the transaction you requested, and is not stored or used in any other way. We use information to monitor and use our system effectively, as well as to test and develop improvements and changes to manage our business.

The information we collect may be transferred and stored outside the European Economic Area (EEA) and may be processed by staff who operate outside the EEA, who work for My Colmar Homes or for a of our service providers or suppliers, to process or manage transactions via our system.

The website contains links to other sites. Although this privacy policy applies to any information about you that is provided to us by these third parties, we are not responsible for the privacy policies of such sites, and we cannot be held responsible for those policies.

Protection of personal information
We apply appropriate security standards and procedures for collecting, using and storing your information to prevent unauthorized access and disclosure. These security procedures may lead us to ask you for proof of your identity before asking you for information.